MEDICAL INFORMATION & GENERAL DATA PROTECTION REGULATIONS (GDPR)
“you and your medical records”
The General Data Protection Regulation (GDPR) is a new law effective from 25th May 2018.
The practice has updated its privacy notice please Click Here for a copy
Our privacy notice tells you what personal information we process and who we share it with.
SURGERY POLICY ON ANTI SOCIAL BEHAVIOUR
The practice operates a "zero tolerance" policy to aggressive and abusive behaviour. This includes any personal, abusive and aggressive gestures. Any incident of verbal abuse, whether in person or over the telephone, is reported immediately to the Practice Manager and Senior Partner. Incidents are discussed by the partners, who will agree a course of action. This may result in the patient's removal from the practice list.
CHANGE OF PERSONAL DETAILS
If you change your name, address or telephone number please give full details to Reception by completing a change of address form, don’t forget to include your postcode. If you move outside the practice area, you will be asked to find a doctor in your new area. The NHS Choices website is very informative in helping you choose a new practice www.nhs.uk
Northbourne Medical Centre
193A Upper Shoreham Road