Appointments

Appointments System

You can now request your repeat medication and book appointments online.  To do this, you need to register to use this service by attending any of our surgeries: please bring photographic ID with you, and you will be given a printout of login details to register.

Consultations are by appointment, by phoning our reception team on 01273 464640.  A wide range of services and skills are available: the following information is offered as a guide, but our phone team will keep you right: please don’t feel too bamboozled!

Types of Appointment

We offer the following types of appointment with GPs:

 

Routine (10 mins): these are available up to 4 weeks in advance and can be pre booked online or through the reception team

Urgent “on the day” (10 mins): we always hold a number of appointments back each day to deal with urgent requests.

Telephone (10 mins): A number of these are available throughout the day, in order that we can quickly get back to patients requesting urgent attention, or home visits.  Some of these can also be booked in advance – great if you prefer not to travel to a surgery e.g. discussing test results, asking for initial advice.

Special services: our GPs offer a wide range of skills, including minor surgery.

The following appointments are available from our Nurse/HCA team:

 

Routine Nurse (10 mins): for specific tests/procedures such as fitting a blood pressure monitor and advice about chronic conditions.

Routine Healthcare Assistant (10 mins): for procedures e.g. bloods,  blood pressure, ear syringing, dressings etc.  

Chronic disease reviews (20/30 mins): extended appointments are offered where more time is required for services like annual asthma/COPD/heart failure/diabetes reviews.

Special procedures: our Nurse/HCA team are capable of performing a wide variety of tests, in which case additional time may be required.  Our phone team will keep you right!

Click for more information on the range of services

 

Chaperones 

If you wish a chaperone to be present during your consultation, please advise any member of the practice team who will arrange this for you.

Interpreter 

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.